Privacy Policy

Last updated: October 2025

Lyso – Dentapolis Dental Clinic respects your privacy and is committed to protecting your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the laws of the Republic of Lithuania.

1. General Information

This Privacy Policy explains how we collect, use, store, and process your personal data when you use the website lyso.lt, fill out a contact form, register for an appointment, or communicate with us in any other way.

2. Data We Collect

We may collect the following personal data:

Name and surname
Phone number and email address
Messages sent through contact forms
Technical information (IP address, browser type, visit date, cookies)
Data provided when booking an appointment or ordering services

3. Purpose of Data Use

Your personal data is processed for the following purposes:

To respond to your inquiries
To register appointments and provide services
To issue invoices (when applicable)
To ensure website functionality, security, and statistics
For direct marketing purposes (only with your explicit consent)

4. Legal Basis for Processing

Your personal data is processed based on:

Consent – when you agree to receive newsletters or be contacted
Contract performance – when booking appointments or receiving services
Legal obligation – when we are required to retain accounting data
Legitimate interest – to maintain website security and service quality

5. Data Retention Period

Personal data is stored only for as long as necessary to achieve the purposes listed above, but not longer than:

5 years after the last contact – for communication and service records
10 years – for accounting and financial documents
Until consent is withdrawn – for newsletter subscriptions

6. Data Sharing with Third Parties

Your data may be shared with:

IT system and hosting providers (e.g., email, web hosting)
Data processing service providers (e.g., contact form or booking system operators)
Public authorities, only when required by law

All partners are contractually obliged to ensure appropriate data protection.

7. Your Rights

You have the right to:

Access information about your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to direct marketing
File a complaint with the State Data Protection Inspectorate (www.vdai.lrv.lt ).

8.Cookies

This website uses essential, analytical, and marketing cookies.
Cookies help ensure proper website functionality and analyze visitor behavior.
For more details, please see our Cookie Policy.
You can delete or block cookies at any time in your browser settings.

9. Data Security

We apply technical and organizational measures such as SSL certificates, access control, and data encryption to protect your information from unauthorized access, loss, or alteration.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

UAB “Lyso Odontologija”

Address: V. Kudirkos g. 9-18, Vilnius, Lithuania

E-mail: [email protected]

Phone: +370 6080 8927

+370 6080 8927